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Pricing
Start with the customer operation you have today, then add people, automation, governance, and scale without rebuilding your workspace.
Planning for your team size?
Full Users work directly with customers, own customer work, and take permitted actions. Collaborators help internally with notes, mentions, and bounded approvals; they do not replace Full Users.
Each plan shows how many Full Users are included and how far you can expand directly. Any additional charge is confirmed by an authoritative quote before purchase.
Solo
For one person running serious customer operations from day one.
Team
For small teams that need shared ownership and coordinated customer work.
Business
For structured service operations that need deeper control, automation, and visibility.
Advanced
For larger operations that need stronger identity, governance, and capacity.
Your selection carries into signup as intent. Final terms are confirmed in Plan & Billing.
WaselDesk
Customer channels
All generally available customer channel types are included across paid plans. We do not use channel type as a plan upsell; higher plans add operating depth, governance, and capacity.
5 channel typesConnected identities are distinct from channel types. Third-party messaging, telephony, or provider usage charges may apply separately.
Standard integrations
Standard connected systems are shared across paid plans. The upgrade is not another logo; higher plans add workflow depth, governance, automation, and capacity around those connections.
4 standard integrationsProduct names identify supported connection targets and do not imply a partnership or certification.
Plan comparison
Channel types and standard integrations stay available across paid plans. The meaningful differences are team capacity, service operations, automation, governance, security, and scale.
AI products
Copilot assists selected teammates. Wasel AI works toward customer outcomes. They are priced separately so AI spend follows the responsibility you actually use.
AI assistant for your team
Grounded assistance for selected Full Users to understand context, find answers, summarize work, and prepare the next step.
Pay for resolution, not messages
Customer-facing intelligence designed to work toward a Verified Resolution within governed handoff and action boundaries.
Both products can work across languages; AI language capability is not limited to the Arabic and English interface locales.
Planning estimate
Combine the base plan, direct Full User expansion, selected Copilot users, and an expected volume of Verified Resolutions. This calculator is for planning; checkout remains authoritative.
Available within each plan’s direct expansion range. Plan & Billing confirms an authoritative quote before purchase; People & Access controls who occupies the capacity.
Third-party messaging, telephony, or provider usage charges may apply separately where relevant. They are disclosed before purchase and never hidden inside a seat price.
Review an authoritative price and capacity preview before confirming a purchase.
Your workspace, configuration, and history remain with you as your plan grows.
WaselDesk identifies what needs attention before the future change; it does not delete history to force a lower plan.
Cancellation normally takes effect at the end of the current paid period.
FAQ
No. Eligible organizations can try WaselDesk for 14 days without a credit card.
A Full User can work directly with customers, own customer work, and perform permitted operational actions.
No. Collaborators have bounded internal collaboration access and cannot replace Full Users for customer-facing operational work.
Yes, within the direct expansion range of the selected plan. Billing shows an authoritative quote before you confirm.
Upgrades preserve your workspace. Downgrades are reviewed for impact and never delete your history simply to fit the destination plan.
Approved Saudi public prices include VAT. Applicable third-party usage charges are disclosed separately.
Try the full WaselDesk workspace, then confirm the plan and capacity that fit your team.
